Shipping Policy
Order Processing Time
All orders are processed within 1 business day after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Once your order is processed and shipped, you will receive a confirmation message with tracking details (where applicable).
Estimated Delivery Time
Standard delivery time is 3–5 business days from the date of dispatch.
Delivery timelines may vary slightly depending on the delivery location, courier partner availability, weather conditions, or unforeseen circumstances.
Shipping Charges
📍 Within West Bengal
Free Shipping on orders above ₹999
Orders below ₹999: Flat shipping fee of ₹49
📍 Outside West Bengal (Within India)
Free Shipping on orders above ₹1500
Orders below ₹1500: Flat shipping fee of ₹99
Delivery Locations
We currently ship across India.
Please ensure that the shipping address and contact details provided at checkout are accurate to avoid delivery delays.
Order Tracking
Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp (if available).
Customers can use the tracking information to monitor delivery status directly with the courier partner.
Delivery Delays
While we aim to deliver all orders within the estimated timeframe, delays may occur due to:
High order volumes
Courier partner delays
Remote delivery locations
Natural events or public holidays
We appreciate your patience and understanding in such situations.
Contact Us
For any shipping-related queries or assistance, please contact our customer support:
📧 Email: [support@drapeinstyle.com]
📞 Phone / WhatsApp: [+91-9831874657]
🕒 Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)